Unlicensed Printer or Unauthorized Printer Watermark on documents added via the MaxRecall PrintCap printer 00000351

Unlicensed Printer or Unauthorized Printer Watermark on documents added via the MaxRecall PrintCap printer 00000351

This message is fairly common for users on machines following a Windows update.  Depending on what happens during the update the MaxRecall PrintCap install may become invalid.

To keep new documents from being marked, uninstall MaxRecall PrintCap and then re-install it.

The instructions for correctly uninstalling and reinstalling the application are attached to this article.
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