Documentation - MaxRecall User Guides and Manuals 00000148

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• How to uninstall MaxRecall from a user workstation 00000278

  Create a backup copy of the workstation's MaxRecall\global\mrhide and Windows\ortcloud.ini files as well as the MaxRecall\###\Inbox folder. To uninstall the TPO Services this must be done before uninstalling MaxRecall: From an elevated command prompt ...

• Scanning or Importing batches with MaxRecall's divider page 00000274

  How to scan/import batches with MaxRecall divider pages 1 - MaxRecall divider pages need to be PRINTED at 600 DPI. I believe that's the standard DPI for most printers. If the PRINT DPI is any lower, or very much higher, then MaxRecall will not be ...

• Unlicensed Printer or Unauthorized Printer Watermark on documents added via the MaxRecall PrintCap printer 00000351

  This message is fairly common for users on machines following a Windows update.  Depending on what happens during the update the MaxRecall PrintCap install may become invalid. To keep new documents from being marked, uninstall MaxRecall PrintCap and ...

• Impact to MaxRecall when Disabling the Print Spooler Service in Windows

  Problem: Windows Print Spooler service vulnerable to malware/ransomware attack.   More information about the problem here, https://www.theverge.com/2021/7/6/22565868/microsoft-printnightmare-windows-print-spooler-service-emergency-patch-hotfix ...

• MaxRecall Applications Flagged as Virus Threat

  MaxRecall Applications Flagged as Virus Threats Problem: MaxRecall application files are flagged as virus threats and deleted from the hard drive. When the files are removed, MaxRecall applications cease to function correctly. Solution: Exclude the ...