There is no MaxRecall account associated with your Azure AD user.
User gets the following message when they try to log in to WebAccess with Azure authentication -
There is no MaxRecall account associated with your Azure AD user.
Suggested solutions:
- Make sure the user is going to the correct login page.
- Have the user clear their browser cache and try again.
- Ask if their email address or login changed recently. The login Azure is passing back may not match the login and weblogin in MaxRecall/WebAccess.
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